I recently posted this picture on Simply Delicious Facebook page and it happened again last Saturday.
I was just about to make the icing for a
cake when I realized I forgot to buy more High Ratio Shortening. Bulk Barn -
the only place I can buy this ingredient - was closed. I was supposed to
deliver the cake for 8:30 that night.
No need to panic. The cake was for the
next day. I called my client, explained the situation and told her I'd have it
ready for 10AM.
I drove to Bulk Barn on Sunday morning
thinking that they opened at 9. They opened at 10 - the same time I was
supposed to deliver the cake.
I remained calm because I knew the function wasn't until later that afternoon. I called my client and told her I would
take a few dollars off her order and offered to drop the cake off at the venue. She
appreciated the discount but told me that the event was taking place in Stoney
Creek. "Where is that?", I asked. Close to Niagara Falls.
Time for plan B.
The only solution I came up with was to go back to the bakery I used to work for. Since I left on good terms, they had no problem helping me out.
Here are 3 things I learned from this
experience:
1 - Always make a list of ingredients that
need to be purchased. Mental notes don’t seem to work for me anymore.
2 - Never worry a client.
3 - Never burn your bridges. If I didn't
leave my previous place of employment on good terms, I wouldn't have felt comfortable going back and asking for help.
In the end, it all worked out. I was happy
and so was my client.
Visit on Thursday for "Au Natural Cakes".
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Thanks for reading and keep smiling :)
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